Prezzee eGift Cards Privacy Policy

Last updated: 6 February 2017

Prezzee Privacy Policy

Prezzee Pty Ltd is referred to in this Privacy Policy (“Policy”) as “Prezzee”, “we”, “our” or “us”. This Policy sets out how personally identifiable information is collected, used and disclosed by Prezzee in relation to your access and use of our mobile application (“App”), the Prezzee website located at (collectively, the “Sites”) and Prezzee’s online products and services provided therein (collectively with the App and Sites, the “Service”), in order so that you may make an informed decision about your use of the service. Any collection, use and release of information by retailers that issue and redeem gift cards using the Service are governed by the policies of those retailers.

We reserve the right to edit the provisions of the Policy at any time. Notification of changes will be made via the last updated date or the addition of a statement to the homepage of the App/Site or through email. Members are encouraged to review the Policy regularly to ensure they understand the use of any personally identifiable information.

What is Personally Identifiable Information?

“Personally Identifiable Information” refers to any information that identifies a person (i.e. name, user name or email address), or information regarding a person that is directly linked to information that specifically identifies an individual. Personally Identifiable Information does not include any data we collect regarding the aggregate use of the Service or about a group or category of services or users, or data where individual identities or other personally identifiable information has been reasonably removed.

What information do we collect?

Active Collection: Information is collected in various ways when the Service is utilised. Voluntarily provided information is collected, such as information used to create a Prezzee account or when an email is sent to us. This information may include your name, email address, social network data, other account data, personal and demographic information. Prezzee does not hold or store any financial information. Secure PCI complaint payment processors are used to process all transactions through the Prezzee App and website.

Automatically Collected When You Use our Service: This may include but is not limited to your Internet Protocol (IP) address (we may use this to approximate your location), unique device identifiers, your mobile number, your device model and name, your operating system, your browser type, your preferred language and your activity on the Service. We may also automatically collect information such as how you use the features of our Service and information regarding the number, frequency and length of each session. This becomes personally identifiable information if we combine it with or link it to any of the identifying information mentioned above, but otherwise it is used in de-identified form only.

The App collects information on the precise geo-location of your device with your consent. This can be disabled (please see “Your Choices” below). Information is also collected through “cookies” when you use the service. These are small data files stored on your hard drive at the request of a website. They enable us to improve the Service and your experience. If they are linked to any personally identifiable information, we will treat the information as personally identifiable information. Please refer to your browser should you wish to block, erase or be warned of cookies. If you choose to remove or reject cookies it may affect your experience of the service.

Cookies used by our partners, tracking utility company or Service Providers (defined below) are not covered by this Policy.

Web beacons may be used. These are small, invisible graphic images used on the Service or in emails from the Service to collect certain information and monitor user activity, such as count visits, or to determine if an email has been opened and acted upon.

Personally identifiable information is stored on secure servers and may be stored and processed in Australia and other countries.

Information We Collect From Other Sources

Information from other sources can also be combined with information collected through the Service. For example, connecting to our Service through a social media website will allow us access to data such as your name, account information and photos in accordance with the authorisation process determined by the website.

How Do We Use the Personally Identifiable Information We Collect?

Information collected through the Service will be used for the purposes described in this Policy or elsewhere on the Service. This may include:

What Personally Identifiable Information Do We Share With Third Parties?

We do not share your Identifiable Information with Third Parties other than as set out in this Policy or on the Service. Instances that we may share the information may include:

You understand that in your use of the Service, any information that you provide or share with individuals through the Service will be available to other users and in some cases may be made publicly available.

We do not accept liability for the actions of Service Providers or other third parties, and nor are we responsible for any information that you may provide directly to other users or third parties.

Access to Personally Identifiable Information

Any changes to your details or cancellation of the Service can be corrected, updated or deleted by emailing customer support at

To request the deletion of an unauthorised account, please contact us at Your information will be retained for as long as the account as active or as needed to provide the Service. Your information will be used as necessary in order to comply with our legal obligations, resolve disputes and enforce our agreements.

Referral Information

We will request your friend’s contact information if you elect to use our referral service to tell a friend about our Service. We may use telephone numbers, email addresses, Facebook and other social networks to invite friends to use the Service. This contact information is stored in order to invite your friends to use the Service and to track the success of our referral program.

Links to Other Websites

Links to other websites may be on the Service. Any information you disclose on those linked pages is provided directly to that third party and is subject to that third party’s Privacy Policy. The Policy does not apply to these linked websites and we hold no responsibility for the content, privacy, practices or policies from these sites.

Security – What Steps Do We Take To Protect Your Information Online?

Reasonable measures are taken to protect your personal information in order to prevent loss, misuse, unauthorised access, alteration and destruction. However we cannot guarantee its absolute security and request that you assist by having a passcode lock on your mobile device. Please note: you are responsible for all uses of your mobile device by any person. Please advise us immediately if you believe your account has been misused, and if you have any questions regarding the security of our service, please contact us at

Advertising & Analytics Services

Third-party networks may be used to display advertising within our service and across the Internet. This includes the use of Web beacons, cookies and other technologies to gather information regarding your activities on our service, and it allows us a better understanding and enables your use of the service. Your collected information may be used to provide you or others with targeted advertising based upon your or their interests.

Connecting Via Social Networks

You can log-in to the service by signing into social networks such as Facebook or an Open ID provider. Providers such as Facebook provide the option of posting and sharing information with others within your social network. If you stop using the network from which you signed in to use the Service, you agree that we will still retain the personally identifiable information from the social network that you provided us access to in accordance with this policy.

Social Media Features and Widgets

Social media features such as Facebook Like and Share buttons and widgets and interactive mini-programs which run within the service may collect your IP address and set a cookie to enable the feature to function properly. Your interaction with these features is under the Privacy Policy of the company providing them.

Your Choices

Promotional Communications: You may select to unsubscribe from marketing or promotional communications from us by following the instructions in those messages or through emailing us at If you opt-out, you may still be sent non-promotional messages such as messages relating to your account, previous transactions or our ongoing business relations. If you choose to allow the collection of precise geo-location information via our App, you may stop this at any time by changing the preferences on your mobile device. If you do so, certain features of our App will no longer function. You may also uninstall the App to stop the collection of information. Please note that we may still use your IP address to estimate your approximate location.

Cookies: Most web browsers will accept cookies by default, or you may set your browser to remove or reject browser cookies. This may affect the availability and functionality of our service.

Should you have any questions regarding this Policy, please contact Prezzee at